FAQ’s

House Rules

A Rule shouldn’t prevent you from having a good holiday, which is why we’ve kept them simple.

See the House Rules

See the Park Rules

Health & Safety

The health and safety of you and/or your children are more important to us than anything else.

For your safety

Kids, Stay Safe!

Cancellation Policy

If you need to cancel your booking, please contact us as soon as possible in writing

Cancellation schedule
Refunds before start date:
8+ weeks – 100%
4-8 weeks – 50%
1-4 weeks – 25%
Less than 1 week – Nil

Our Promise

We’re Here to Help You Create Holiday Memories That Last a Lifetime

Our promise to you